FAQ

Got questions? Then you've come to the right place.

General Questions

What is Stitch?

Stitch is a community for adults 50 years and over helping them find the companionship they need. For some people this might be a romantic partner, for others it could just be a friend. Stitch recognizes that there are many different types of companionship, and that the need for companionship doesn’t go away as we get age.

What do you mean by companionship?

Companionship includes the entire spectrum of introducing someone new into your life. This can mean a friend who also likes to go ballroom dancing. It can also mean a casual dinner date, that may or may not turn into something more. Perhaps you are looking for a compatible companion who wants to travel to the same places and share rooms to save money.

Companionship covers friends, marriage, and everything in between.

How is Stitch different from online dating?

There are many online dating sites available today, such as Match, e-Harmony and Zoosk (to name but a few). In fact, it has been reported that there are over 11,000 dating sites worldwide!

The problem is that not a single one of these sites truly caters to the needs of mature adults. As we all know, as people age, their needs, wants and desires become very different from what they were when they were younger. Yet every dating site today is built around the same assumptions & modelled on how young people date and look for love.

What’s more, the vast majority of dating sites today are what are called “white-labelled” solutions, which means that they are in reality just different branded versions of the same product. This in itself is not so bad, but it means that each site, no matter how small, is filled with large populations of “undesirable” characters, who aren’t necessarily very honest about who they are or what they’re looking for. In the worst cases, some of these are scammers looking to exploit vulnerable, lonely adults: we’ve been told dozens of stories from our members being scammed on other sites.

That’s why we don’t actually call Stitch a “dating site”. Sure, many of our members go on dates, but we’re much more than that. And one of the biggest differences is that so much of what happens in the Stitch community is created by the wonderful contributions of our members. As a grassroots member-based community created by members for members, we think this difference is very important.

In fact, we think it’s so important that we wrote an article about it titled “What is Stitch, exactly?”. Why don’t you have a read and let us know what you think?

Can I join Stitch if I’m married?

Yes, we invite married and taken adults who are looking for non-romantic activity partners. If you are married and are looking for an activity companion, you can find one on Stitch. We have many Stitch members who have spouses who can no longer go out to dinner or go skiing, and they would like to find a non-romantic companion to do that with.

Where is Stitch currently available?

Stitch is available anywhere you have internet access! Having said that, the Stitch web site and iPhone app is still only in English, so the majority of our members are in places like the United States, Australia, UK and Canada. It’s important to note, however, that Stitch is a global community, and we have many instances of people who live in countries all around the world joining Stitch as a way to get connected with people for travel companions, group and one-on-one conversations, and even long-distance relationships. So even if Stitch is only getting started in your area, you can still find ways of making companions through the Stitch community.

Functionality

What platforms does Stitch Support?

Stitch is currently available via the web, where we support all modern browsers (Chrome, Safari, Firefox, Internet Explorer 10 and later). We also have a Stitch app for iPhone/iPad which you can find in the iTunes App Store by searching “Stitch Companionship”.

What languages does Stitch Support?

At the moment Stitch is only available in English. If you would like to see Stitch available in other languages and would like to help with translation, please let us know!

How do I sign up?

You can register for Stitch by clicking here and filling out your profile.

Pricing

How much does Stitch cost?

Stitch is a membership-based community, built by members for members, and is sustained through membership fees. We have three membership types, which can be selected on either a monthly or annual basis. The Stitch community is global so membership pricing varies depending on your country and currency, but as a rough guide our US membership plans consist of:
– Limited membership, for $24 per month
– Community only membership, for $80 per year
– Full membership, including full access to all aspects of the Stitch community, plus unlimited profile browsing, for $120 per year. More details on these membership plans, including pricing for non-US currencies, can be found here (registration to Stitch required).

How does Stitch compare to free sites?

There are a number of free dating sites out there, and these are of course a valid option for many people. The overwhelming feedback we have received from our users, however, highlights that the old adage “you only get what you pay for” certainly holds true with dating sites. The fact that these sites are free means there is no barrier preventing undesirable members – such as scammers – from creating one account after another as they try to target vulnerable users. We are dedicated to ensuring Stitch becomes the safest, most secure and most trusted companionship service for mature adults in the world, and the modest fees we will charge our users will help us ensure they get the best experience possible.

Safety, Security & Privacy

Is Stitch safe?

While no dating site could ever guarantee anything 100% about the people you meet on it, safety & security is a bigger focus for Stitch than any other dating & companionship site on the planet. The reason for this is simple: time and again, trust, honesty and safety have come up in the discussions we have had with our membes about what they’re looking for from Stitch.

This means we are taking steps to ensure that Stitch is as safe, secure and private as it can possibly be.

This starts with the private nature of Stitch itself: Stitch is not a public website, which means that nobody can Google you or find your profile on the Internet. And unlike social networks like Facebook or Google+, we never share any of your personally identifiable information publicly. But when it comes to safety, these steps are only the beginning. It’s the steps we are taking with the Stitch service itself which sets it apart from any dating site in existence.

Sounds interesting. Tell me more.

All of the capabilities we’re building with Stitch are based on the feedback we’ve received from our users about the problems they’ve encountered with other dating sites in the past. The biggest area of feedback was about how impossible it is to trust anyone on most dating sites.

So with Stitch we’ve taken the approach that the only thing we accept is 100% honesty. Here are some of the ways we ensure you not only get the person you expect, but can stay safe and secure when you’re still getting to know a potential companion:

  • We provide full identification verification
  • We only allow you to upload photos through Stitch
  • We provide a private and secure communications service which lets you talk to a potential companion without needing to give them your personal contact information until you’re absolutely ready

Getting Help

Where can I find help?

The fantastic Stitch customer support team is always happy to help answer any questions you may have, whether they’re to do with technical issues, payments or how Stitch works. Just send us an email to and we’ll get back to you as soon as we can!

How do I submit feedback?

We’re always eager to receive feedback, whether it’s positive, negative or suggestions for improvement: just send us an email to .

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